The case, explained
Supreme Court Joint Sessions: Digital Signature and Point-and-Click Unfair Clauses
6 min read · Updated October 2026 · Editorial oversight: Avv. Federico Papa
The Joint Sessions of the Supreme Court established a fundamental principle in electronic commerce regulations, reaffirming strict formal requirements for the protection of adhering parties. According to legal press reports from October 2024, the decision addresses the validity of so-called unfair clauses included in online contracts concluded via simple virtual checkboxes. While other aspects of digital contracting, such as banking transparency or the evidentiary value of electronic communications, are examined in dedicated articles in this column, this contribution focuses on the transition from the point-and-click system to advanced or digital signatures. Through the reconstruction of a twin case, we will examine how this judicial approach impacts business operational practices and the validity of electronic agreements.

In brief
The Joint Sessions of the Supreme Court have ruled that the specific approval of unfair clauses in online contracts cannot be achieved through a simple click (point-and-click). To satisfy the written form requirement under Art. 1341 of the Italian Civil Code, an advanced, qualified or digital electronic signature is required. This decision aims to ensure the contracting party's genuine awareness of burdensome clauses, rendering non-compliant provisions null and void.
The fact
According to reports in publications such as «Il Sole 24 Ore», the dispute stems from a plea of lack of territorial jurisdiction raised in litigation between two companies. The contract had been entered into online via a web portal, where the user accepted the general terms and conditions by selecting a checkbox (so-called point-and-click), including a clause derogating from standard territorial jurisdiction. Following the first two instances of judgment, the issue reached the Supreme Court to determine whether such a technical method satisfied the specific written approval requirement demanded by the Civil Code for burdensome clauses. The Joint Sessions were assigned the case to resolve a judicial split regarding the equivalence between a click and a handwritten signature in a digital environment.
The relevant laws
The core of the issue lies in Art. 1341, paragraph 2, of the Civil Code, which dictates that unfair clauses have no effect unless specifically approved in writing, protecting the party adhering to unilaterally prepared conditions. This rule is complemented by Arts. 20 and 21 of the CAD (Digital Administration Code), which regulate the evidentiary value of electronic documents. Specifically, the law establishes that only the use of an advanced, qualified, or digital electronic signature guarantees signature authorship with the legal effect of a private deed, whereas for other forms of electronic signature, the fulfillment of the written form requirement is left to judicial assessment, creating uncertainty regarding unfair clauses approved via weak systems.
What case law says
Supreme Court case law has historically interpreted the double signature requirement strictly, ruling out that generic or cumulative forms of approval could cure unfairness. With the advent of digital technologies, debate arose on whether the point-and-click mechanism could be considered a sufficient form of negotiable neo-formalism. However, the settled line of authority confirmed by the Joint Sessions clarified that protecting the weaker party requires a certainty of intent that a simple click cannot provide, as such an act is not technically and uniquely attributable to the signer's identity under current technical standards. The principle expressed emphasizes that the written form requirement ad substantiam for unfair clauses admits no digital equivalents lacking guarantees of integrity and immutability.
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What it teaches professionals
- Revision of digital onboarding processes: a simple checkbox is no longer sufficient; advanced or qualified electronic signature systems must be integrated for unfair clauses.
- Defense strategy: for lawyers representing consumers or small businesses, the absence of a digital signature represents an extremely solid ground for a plea of nullity.
- Burden of proof: it is essential that corporate IT systems are capable of producing technical evidence compliant with the CAD to withstand challenges regarding signature validity.
References: Art. 1341 c.c.Art. 1342 c.c.Art. 20 D.Lgs. 82/2005Art. 21 D.Lgs. 82/2005Cass. civ. Sez. Unite, Sentenza n. 25840/2024
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Frequently asked questions
What sanctions does a company risk if unfair clauses are not digitally signed?
There are no direct administrative sanctions, but the clause is struck by nullity: the company will not be able to enforce it in court, losing, for example, the right to penalties or the possibility of choosing a preferred court.
Is point-and-click still valid for the rest of the contract?
Yes, the click mechanism remains valid for the acceptance of standard clauses and for the conclusion of the contract in general, unless written form is required by the nature of the act itself.
Can I use SPID to sign unfair clauses?
SPID, if used through specific qualified signature service providers, can generate a qualified electronic signature suitable to satisfy the written form requirement imposed by the Joint Sessions.
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